Widerrufsrecht

 

 

If you are not completely satisfied with your Hightpoints Products purchase, please contact our Support Team at +8618686498565 or lina@hightpoints.com.

• All returns are subject to approval by Hightpoints and may be denied if the product has been opened or used and is not in the original condition that it was received.
• Customized products, do not support return for refund. For returned products, the shipping cost should be borne by the buyer and returned to the merchant's designated location.
• No returns after 30 days of receiving your order will be accepted.
• We will not accept returns of individual components purchased as part of a set or bundle.
• Products being returned must be properly packaged for pickup, and securely placed on a pallet where possible.
• Refunds will be issued based on the original method of payment.